Turnkey Datacenter Services

Turnkey Field Services Solutions
For Datacenter Infrastructure Management

End-to-End solutions for datacenter infrastructure managers looking for a turnkey solution that brings together:Integration, Part Delivery, Global Inventory Management & Maintenance Services Under One Roof

Turnkey Field Service Solutions
for Datacenter Infrastructure Management

Field Service Global serves Datacenter clients with a full host of services and global capabilities – these services can be used in conjunction with one another in order to create a total Turnkey Solution for your organization. Our datacenter clients require fast, transparent, and high-quality support services because any inefficiencies are bad for business. FSG provides datacenter managers with the ability to perform the high quality technical services without the need for costly investments to infrastructure in regions where resources are costly to maintain. With a Turnkey Field Service solution from FSG – datacenter organizations can provide agile services throughout the entire supply chain from procurement & configuration to post deployment service support.

24/7 Command Center, Helpdesk & On-Demand IT Smart Hands

Responsive and agile 24/7 customer service helpdesk manages ticket case management and dispatching of both technical and logistics services globally. On-Demand Smart Hand technicians are available in local regions to perform on-site tasks independently or in conjunction with Level 2 support techs.

Global Logistics & Export Compliance:

Complete “End to End” export and distribution services in 200+ countries. Customized customs brokerage, IOR representation, predictable delivery SLA and live tracking for over 400 cities.

Customs Brokerage
  • Importer of Records (IOR)
  • Local Freight & Proof of Delivery
  • Global Export
  • 600+ Forward Stocking Warehouses
  • VAT & Duties Payments
  • Export & Import Compliance
  • Replacement & Returns

Global Workforce On-Demand:

Global network of over 12,000 skilled L1 – L5 engineers available to provide a trusted local resource for on-site 4-hour and NextBusiness Day (NBD) repair services

Global Dashboard: Process Management & Analytics

A Unified Portal creates a single-pane-of-glass experience for process management and valuable insights via analytics of processes. No more needing to orchestrate multiple vendors & human resources using separate tools and platforms for each. Instead – FSG offers a better approach to these common challenges facing datacenter infrastructure managers.

  • Command Center & Technical Helpdesk
  • Global Logistics & Export Compliance
  • Global Workforce On Demand
  • Process Analytics