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About Us

About Us

Field Service Global is a unique, customer-focused provider of managed IT field services across the globe. For more than 20 years, the world’s multi-national enterprises have trusted us for our innovative problem solving combined with our flexible business model for our many customer segments. Businesses choose FSG when they desire a single point of control to efficiently manage the behind the scenes challenges of providing both physical and human asset services worldwide.

Field Service Global is a single-source platform to deliver world-class IT support by augmenting an ITO’s highly-skilled workforce with scalable solutions.

  • About Our Global Network
    • 12,000 Field Engineers
    • 600 Field Replacement Warehouse Locations

Our Vision

At Field Service Global, we see a future of seamlessly managed on-site technical and logistics services that can provide companies of all sizes the ability to grow globally. By removing the barrier of a high-cost support services infrastructure, FSG allows companies of various sizes to enter new markets without sacrificing service levels.

Our Mission

Our mission is to provide IT Outsource companies with the tools and human resources needed to augment and extend their global capability. Our aim is to create new technology driven platforms that fundamentally improve the methods in which global IT services are be delivered.

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Our Value

Our team at Field Service Global has been involved in the ITO industry for the past 20 years. As veterans of this marketspace – we’ve developed innovative solutions for the world’s most important IT brands. We create, adapt and continuously enhance tools and processes to ensure success for our customers without sacrificing quality.

Expanding Goals

Field Service Global seeks to offer a growing portfolio of services for our many happy customers. Our team continues to build technology driven tools that change the way IT services are consumed and delivered. From flexible business models to innovative service platforms, Field Service Global is committed to the success of our customers.